FAQ

How long does it take for my order to ship?

Restock orders will be fulfilled and sent to the postal service in 1-4 days. Slimes that are MADE TO ORDER (1-2 week processing time).

Do you accept returns/exchanges?

We do not accept any returns or exchanges.

Can I cancel my order?

If you need to cancel your order please contact us ASAP at ashleybslimeshelp@gmail.com. There are no guarantees as we may have fulfilled your order already.

What if my package is missing?

If your package is missing, please contact your local post office for assistance. You will not be refunded if your package is marked as delivered.

Do you ship internationally?

We currently only ship within the U.S.

Where can I contact you about my order?

ashleybslimeshelp@gmail.com >> this is the only guaranteed way I can help with your order as messages and comments get lost easily through social media.